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  • #10447 Reply

    Yuriy Makhin

    This one is rather urgent because our client wants this sorted out. If you could expedite resolution, we’d be indebted to you.

    There is a certain kind of PDF files that take a really long time to load in PlugPDF, but not in other PDF viewers.
    Please find it here:
    https://www.dropbox.com/s/4dyn054uh2987t4/sco_pdf.pdf?dl=0

    I’ve tested it in PlugPDF examples and get the same result – file take a really long time to load, but opens instantly in Adobe Reader or Mac OS X Preview.app

    Please assist…

    #10448 Reply

    Yuriy Makhin

    Sorry, can’t share the file publicly.
    I’ll provide it in a Contact form.

    #10452 Reply

    Dr. Plug
    Moderator

    Hello Yuriy,

    Thanks again for your question.

    Let’s discuss this issue through the Contact Us form.

    Best Regards,

    Dr. Plug

    #10501 Reply

    Yuriy Makhin

    Guys, I need an update on this issue… it’s been a while, our client wants us to ditch PlugPDF entirely.

    #10533 Reply

    Dr. Plug
    Moderator

    Hello Yuriy,

    I’m sorry for the delay in replying, but we were super busy fixing a number of problems that required immediate attention.

    Now we can focus on this issue. Could you give us some more time?

    We’ll do our best to get back to you as soon as possible.

    Best regards,

    Dr. Plug

    #10536 Reply

    Xavier

    Hi Yuriy, Dr. Plug,

    I have the same issue. I tried 3 different PDF (< 500 KB) and it takes about 1 min to be displayed (usually with an ANR).
    I’m just using a ReaderView and openFile(String path, String password) method call.

    Thank you for your help.

    #10537 Reply

    Xavier

    Ok I resolved my problem. It was the update check with a bad mobile connection…
    I just set PlugPDF.setUpdateCheckEnabled(false); and it works fine.
    The problem is that request is blocking (time out 1 min). The PDF should be loaded whatever happens. Why is there an update check at this moment?

    #10568 Reply

    Yuriy Makhin

    Hi, it has been a few weeks – do you guys have any update on this?

Viewing 8 posts - 1 through 8 (of 8 total)
Reply To: (urgent issue) PDF that takes a long time to load
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