Viewing 10 posts - 1 through 10 (of 12 total)
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  • #7151 Reply

    Denis

    Hi,

    When I open the pdf file the app spends some time about few second in online mode, but if I open in the offline the pdf opens immediately.
    Do you know why this happens?
    As I know the SDK check the latest available version.

    PS. android SDK, use trial version

    Thanks,
    Denis

    #7164 Reply

    Dr. Plug
    Moderator

    Hello Denis,

    Because if you open our PlugPDF in online, it takes some time to Update Check.
    But Don’t worry there is a option to turn off the Update Check!

    if you used a android,
    use PlugPDF.setUpdateCheckEnabled function at onCreate method in PlugPDFLauncherApplication.java
    PlugPDF.setUpdateCheckEnabled(NO);

    if you used a iOS,
    use setUpdateCheckEnable function at application function in APPDelegate.m
    setUpdateCheckEnabled(NO);

    Best Regards
    Dr.Plug

    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    #7182 Reply

    Denis

    Thank you.

    But I have another problem with PlugPDF controls:
    1. On the phone devices the controls are corrupted. I cannot see all controls. Samsung S5, nexus 4.
    2. When I’m trying to change the annotation color I get exception. Happens when I press by color name.

    Thanks,
    Denis

    #7189 Reply

    Dr. Plug
    Moderator

    Hello Denis,

    Thank you for feedback.
    Could you explain about situation you have more on detail?
    1.
    When corruption happens?
    When corruption happens, Is there any log or error message you have?
    2.
    Which annotation do you have in trouble?

    Best Regards
    Dr.Plug

    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    #7191 Reply

    Denis

    Hi,

    1.
    I have this problem when open sample app with controls on the phone devices.
    I have not see any error, just buttons(controls) have a large size and not all buttons fits to screen.

    2.
    The type of annotation is doesn’t matter. eg. long press on the line annotation button then will see dialog with colors, try to change the color.

    Thanks,
    Denis

    #7198 Reply

    Dr. Plug
    Moderator

    Hello Denis,

    I’m so sorry for late.
    Thank you for your feed back.
    We’ll check that issue as soon as possible
    After finding a reason, i will let you know.

    Best Regards
    Dr.Plug

    #7204 Reply

    Dr. Plug
    Moderator

    Hello Denis,

    I’m so sorry because we can’t find that problem.
    So could you let me know your device(eg. Galaxy,3,4… , Nexus 5,6..) and version of PlugPDF?

    Best Regards
    Dr.Plug

    #7206 Reply

    Denis

    Hi,

    I have problem on the Samsung S5 (android 4.4) and nexus 4 (android 5).
    Do you have demo app for test?

    Thanks,
    Denis

    #7220 Reply

    Dr. Plug
    Moderator

    Hello Denis,

    Thank you to know your device version.
    i will find out what the problem it is.
    After find out the reason, I’ll let you know.

    Thanks,
    Dr.Plug

    • This reply was modified 1 year, 7 months ago by  Dr. Plug.
    #7222 Reply

    Denis

    Hi,

    I have found the problem.
    I have this issue if the activity extends from SherlockFragmentActivity.
    if I use normal Activity, everything is fine.

    But our base activity extends from SherlockFragmentActivity and its important for us.
    Could you please check why it can occur?
    Maybe you have some advise.

    Thanks,
    Denis

Viewing 10 posts - 1 through 10 (of 12 total)
Reply To: SDK spends some time during launching
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